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What's covered

You'll have access to the services that are necessary to repair the following items.

Central Heating & Air Conditioning System

  • All parts of centralized systems as well as:
  • Any air conditioners that are permanently installed for Your House, but this excludes portable units such as window-installed units;

  • All floor, ceiling, or window heating units, including gas or electric fireplace inserts (excluding chimneys/ flues), and electric baseboard heaters and space heaters when affixed to walls;

  • Heat pumps located within or outside Your House: evaporative coolers, compressors; control systems; heat recovery ventilation units, energy recovery ventilation units, oil storage tanks located within Your House.

  • All exposed or accessible duct work pertaining to a central heating and/or a central air conditioning system.

  • For a condominium unit We cover all parts of the fan coil unit(s) permanently installed and located within the Condominium which provide and/or receive airflow or water flow through a central system for heating/cooling purposes and/or that are stand alone electric built-in units. This excludes portable units such as window-installed units.

Electrical System

We cover all electrical switches, electrical receptacles, electrical circuits (including repair of electrical short circuits), internal circuit breaker panels, breakers and fuse boxes, and for Your house We include coverage in or on a building on Your premises.

Water Heater and Water Softener

All gas control valves, bypass valves, control valves, air check valves; thermostats; heating elements; burner and pilot assemblies; burner blower motors and blower wheels; pumps; injection and piston assembly; fuel units; static discs; air tubes; nozzles and nozzle lines; line filters and strainers; impellers; ignition wires; electrodes; terminals and transformers; pressure and temperature relief valves; thermo couplers; resin and brine tanks; drain cocks; fuel pipe and fittings; and water heater tank. Rented units are not covered, as the company you rent from will take care of any necessary repairs or replacement.

Core Plumbing System

We cover any internal blockage, leak or breakage of water, gas, drain, vent or waste piping and fittings.
Important Notes: Core Plumbing does not cover any services required outside of your House, except for the following: [i] Program Services for septic drain field piping that is not behind or encased in concrete, up to a limit of $500 and [ii] Program Services for a cracked sewer main up to a limit of $2,500. For a house and condo unit, Core Plumbing excludes sump and well pumps, lead drain lines/pipes and/or any polybutylene piping, often referred to as “POLY” pipe including Kitec plumbing or similar and services required to eradicate clogged sink drains and leaks from taps, faucets, shower or tub controls, toilets or toilet component parts.

We Won't Leave You in a Mess

If we have to break through a wall, ceiling or floor to repair your central heating/air conditioning or electrical system, we'll put things back the way we found them, exclusive of décor. This means, for example, that we will repair the wall but not re-paint it. We leave the re-decorating decisions to you, since it might not be possible to match your current pattern or colour. Maximum value of these repair services: $500

"Thanks very much; we really appreciate your efforts and your excellent customer service."

Toronto, Ontario

"Leaking air conditioner in basement - knew it would be too expensive to fix so called and it was taken care of right away. Very pleased you used a very credible local company."

Need help? Call 1.866.217.5993